How do you describe upselling on a resume?
Upselling is when a salesperson offers an upgrade or premium version of the product they are selling. Upselling can also include offering add-ons to increase the functionality of the product. The goal of upselling is to increase the total sale and to introduce customers to options that might better suit their needs.
What upsell skills?
Upselling is a sales technique used to get a customer to spend more by buying an upgraded or premium version of what’s being purchased.
What is upselling and how it is useful in retail?
Upselling is a suggestive selling technique where you recommend a bigger, better or more expensive version of a product to a customer. In retail, upselling can add tremendous value to a customer’s purchase while also bringing in much-needed revenue.
What is upselling in hospitality?
Upselling is the process of selling a more expensive version of the service or product your customer is buying, while cross-selling is the process of selling an additional, supplementary product or service to complement the product or service your customer is buying.
How is upselling done?
Upselling is a sales technique aimed at persuading customers to purchase a more expensive, upgraded or premium version of the chosen item or other add-ons for the purpose of making a larger sale. The probability of selling to existing customers is 60-70%, while the probability of selling to a new prospect is 5-20%.
What is room selling techniques?
Six essential hotel sales strategies are: group bookings, direct bookings, destination marketing, cross promotional sales, guest rewards strategies, revenue management strategies. Other room selling techniques might include upselling, cross-selling, packages, promotions, re-marketing, and local partnerships.
What is RevPAR formula?
RevPAR is calculated by multiplying a hotel’s average daily room rate by its occupancy rate. RevPAR is also calculated by dividing total room revenue by the total number of rooms available in the period being measured. RevPAR reflects a property’s ability to fill its available rooms at an average rate.
What is rack rate?
The hotel rack rate is the price that a hotel charges for a room before any discounts have been applied. It is sometimes referred to as the published rate and is usually set artificially high, which means that discounts can look extremely generous by comparison.
What is group wash?
Group Wash The difference between the final occupancy from a group and the maximum value of the block pace or the pickup pace.
What is a perfect sell in hotels?
A perfect sellout is where every room is sold and occupied. If an A/C unit went down overnight and they moved a guest and put the room out of order, it may take all day to get it back on line, and the engineer will certainly appreciate getting the news first thing vs. middle of the day after all the rooms are blocked.
What is group booking lead time?
Booking Lead Time is the period of time between when a guest makes a reservation, and the actual check-in date. Alternatively, if a guest makes a reservation on the same day as check in, then the booking lead time is 0 days.
What is full pattern length of stay?
Full-Pattern Length of Stay (FPLOS) pricing is the new buzz word for the hotel industry. FPLOS presents a unique price point based on the arrival date and length of stay of the query, uniformly assigned to each date of the query. Some brands have wholly embraced the concept and believe FPLOS is the way to run a hotel.
What is it called when a hotel fills every room?
Perfect Fill. Occupancy of 100% with every room actually occupied. Only $2.99/month. 100% Occupancy. The hotel shows this because it has sold every available room, not necessarily because every available room is physically occupied.
How do you calculate hotel room nights?
- Formula: # of Room Nights Sold / Total Property Accommodation. When using the weekly statistics you will need to multiply the total number of accommodations by 7.
- Examples: Jan 2015 = 48 total units x 31 days = 1488 total sellable room nights.
What does peak room nights mean?
PEAK NIGHT Referring to the night during an event when most rooms are occupied by those in attendance.
What does 20% attrition mean?
As a refresher, attrition is a term used describe when your actual room block pickup is less than what you contracted – if you don’t “make” your room block, then you’re “in attrition.” The term is also used to describe the amount of leeway a hotel offers you if you don’t pick up your block – as in, “You have 20% …
Why would you use the View Bids report?
View Bids Report – Compare your prospects’ finer points side by side. By far the most popular, each column in this spreadsheet includes a picture, the venue’s info, rooms, rates, and other costs, their notes, answers to your questions, and attachments.
What does OTB mean in hotels?
On the Books On the books
